EnGenius SP-980 A SIP Gateway, Server, Client & Trunk Spécifications

2/9/2007 IP PBX Administration Guidelines MAG-07003 Rev. B IP PBX Administration Guidelines Version 1.5E

2 System Configuration This section describes how to configure system parameters used by IP PBX. The factory default of LAN IP address is 192.168.1.1.

2.3 On-board WAN Setup The On-board WAN Setup page allows administrator to configure WAN network interface for IP PBX. Select System -> On-board WA

2.3.5 MAC Clone Select MAC Clone and enter a MAC/physical address to change the WAN MAC address. 2.4 On-board LAN Setup The On-board LAN Setup page

2.5.3 Delete a Route 1. Select a route ID. 2. Click DEL to remove the route ID from the IP Route ID column. 2.6 Dynamic DNS Setup Dynamic WAN IP ad

2.7.1 Enable QoS 1. Click Enable 2. Enter the WAN Uplink Speed, WAN Downlink Speed, and Uplink VoIP Reserved (bandwidth). 3. Click APPLY. For a popul

2.8.3 Delete a Service 1. Select a service ID. 2. Click DEL to remove the service from the Service ID. 2.9 Maintenance This page includes maintenan

2.9.5 Active Calls The Active Calls page shows current active calls. Columns Client and Party indicate the involved extensions or trunks of a call. S

2.11 Shutdown In System -> Shutdown, you can shutdown the machine by clicking YES, or reboot the machine by selecting the Rebooting After Shutdown

3 Service Configuration This section describes details to configure various services built in the IP PBX. 3.1 NTP Service Select Service -> NTP Se

3.3 STUN Service IP PBX has a built-in STUN client to solve NAT problems. Select Service -> STUN Service to specify a Simple Traversal of UDP throu

TABLE OF CONTENTS 1 Introduction...

created under /. yet. 3.4.1.2 Add a Folder 1. Click a directory under which you want to add a new folder in the Directory list. 2. Click ADD FOLDER.

3.5 DHCP Service Select Service -> DHCP Service to view the current status of the DHCP Service. You can enable or disable the DHCP Service at any t

3.5.2 Disable DHCP Service Click Disable, and click APPLY. 3.6 IP PBX Service In Service -> IP PBX Service, you can click the Service & Confi

factory default. Note the reversion affects IP PBX service only, but not other system services such as DHCP, TFTP, and NTP. The backup IP PBX configur

clients or even SIP trunks fail due to such change. Clear the box if you are not sure. Max Active Users Enter a number for registration admission con

4 IP PBX Configuration This section introduces steps to provision the IP telephony part of the IP PBX. Note that reloading configuration is required

Table 4.1 User configuration Settings Field Description Login ID A unique ID containing alphabets, numbers, and underscore only without spaces; 32 ch

4.2.1 Add a User Group 1. Enter a usergroup name beside the ADD button, and then click ADD. 2. The name will show in Group ID. 3. Click the name i

balance group for an outgoing call. ) Trunks with the same group ID must be put together, or the function will not work. ) If there is not any appropr

4.3.1 IP Phone The DEVICE PHONE MANAGEMENT page lets the administrator to create IP Phone devices. Before a device can be reached from the IP PBX, t

2.9.2 SIP UA...9 2.9.3 CDR Log...

Preference order of supported codec and packet times of the phone. Codec Preference Enable Voice Activity Detection (VAD) VAD is a technique that dete

configuration side. Associated Device Select the Device this extension associates with. Password Password of this extension. Same password must be c

enable this since other DTMF modes require IP PBX being RTP relay server to support in-line transfer. DTMF Mode Choose preferred DTMF mode for this e

Timeout To Next Forward (Optional) Enter a period of time in seconds for rings the extension in Unavailable Call Forward. Click to add the extension

3. Click UPDATE. 4. Click BACK to see the edit information. 4.3.3.3 Delete an Analog Phone 1. Select a POTS Port. 2. Click DEL to remove the extension

(Optional) Select Block Anonymous Calls to block all calls without a Caller ID Selective Call Blocking (Optional) Block one or more calling numbers by

4.4 Route Configuration A route is a destination number pattern for outbound call matching. A pattern consists of digits 0-9 (including “-”), “*”, “#”

4.4.3 Delete a Route 1. Select a Route ID. 2. Click DEL to remove the route from the Route ID. Table 4.4.2 Route Configuration Settings Field Descri

routegroups in the ROUTE GROUP MANAGEMENT page. Go to Service -> IP PBX Service, and click RELOAD to activate changes. 4.5.1 Add a Route Group 1.

can come back later to revise it, once the expected routes are added. 4.6 SIP Trunk Configuration A SIP trunk refers to a SIP account on a remote cal

3.6 IP PBX Service...16 3.6.1 Service &

Description Arbitrary description information. Dynamic Peer Select if the trunk is a passive trunk which means the registration will be from a dynam

directed to the corresponding extension derived by number manipulation. The SIP trunk numbers is therefore regarded as the direct line of the extensio

Advanced Settings Select to see more settings shown below. DTMF Mode Select a preferred DTMF mode, RFC 2833 or SIP INFO, for this trunk in the list.

4.7 Analog PSTN Trunk configuration (PC#1, PC#2 only) An Analog PSTN trunk group is a logical group of one or more FXO or FXS PSTN subscriber lines c

Trunk Ports FXO and FXS port indices grouped by this PSTN trunk, such as 1 or 1,2 or 1-3, etc. Maximum port index depends on the number of physical p

) If selecting By Number, the "number" being manipulated for extension DID is the called (destination) number. As a result, one should confi

PSTN trunk. 4.8 ISDN PSTN Trunk Configuration An ISDN PSTN trunk group is a logical group of one or more ISDN subscriber lines connecting to ISDN por

Trunk Ports The Trunk Ports is the logical range of the sum of B and D channels. Each physical ISDN port occupies three Trunk Ports, two B and one D c

therefore regarded as the direct line of the extension. ) If you set a DID extension in trunk, then only that extension can use this trunk to call out

4.9 Terminal Trunk Configuration (PC#1, PC#2 only) A SIP trunk terminal refers to a SIP account for a remote SIP trunk to register with. It terminate

4.4.3 Delete a Route ...31 4.5 Route Group Configura

Terminal Password Password of SIP trunk given on the other IP PBX for authentication. Language Preferred language for system instructions heard from

5 Feature Configuration A feature is a logical entity presenting a function module of IP PBX, e.g. meet-me conference, auto attendant, voice mail, mus

5.2.1 Add a Life Line Pattern 1. Enter settings shown in Table 5.2. 2. Click ADD to see the newly added pattern in the Line Pattern. 5.2.2 Delete a

2. Click ADD to add a new conference room. The newly added room should display in the Room Number. 5.3.2 Edit a Meet-me Conference 1. Edit settings

5.4 Music On Hold Music-on-hold (MOH) is used in several occasions for a single purpose—to comfort the waiting party with music. One could upload some

or no answer could be configured to enter voice mail recording procedure. After leaving a message, a notification e-mail will be sent to the user owns

authentication for outgoing mails. SMTP Server Password Specify the account password if the SMTP server requires authentication for outgoing mails.

Table 5.7 Replaceable Voicemail System Prompts Prompt Description Login Welcome to voice mail system, please enter your mailbox. Password Password. I

The deleted worktime shall disappear from the Group ID. Table 5.8 Worktime Configuration Settings Field Description Group ID A unique ID containing

• Choose Please enter a new extension followed by the # key from Prompt list in Action Data block. • Click the ADD next to the IVR Name box. • Clic

5.4.2 Edit a MOH File...48 5.4.3 Delete a MOH File...

To choose a language. Select Language To go back to the previous layer. Return Node Information of the configured keys and actions. Click a node and D

5.9.4 IVR Prompts Management One can upload customized IVR prompts in Feature -> IVR, and click IVR Prompts Management tab. 5.9.4.1 Add an IVR Pro

6 Example Provisioning This chapter introduces several practical configuration examples of IP PBX deployment. The configuration of IP PBX is very flex

Figure 6-1 ․ There are staff phones in cubes and offices, and utility phones in public areas. ․ Each phone has one extension, and can call any ext

6.3 Case II: Two-site configuration This case describes the typical settings of a two-site configuration; say Company B headquarters B-HQ and its bran

Figure 6-2 Configuration steps in B-HQ: 1. Create usergroups named staff, utility, and ext-all. 2. Add staff and utility in the Reachable User Group

10. Create a route, ext-br, with pattern “2XX” and number of digits stripped “0”, no prefix. 11. Create a routegroup, pstn-out, containing route pst

7 Appendices 7.1 Keypad Default Settings for IP PBX IP PBX has some default keypad settings for general users to directly access functions via the key

1011 Cannot set user's name. 1012 Cannot set user's password. 1013 Cannot set E-mail Address. 1014 Cannot set Attach Voicemail in

1052 Existed associated PSTN trunk of the usergroup. 1053 Cannot add the associated PSTN trunk of the usergroup. 1054 Cannot add the associat

1 Introduction 1.1 Overview The IP PBX Administration Guide provides instructions for administering the IP PBX system. IP PBX is an embedded call-proc

1087 Incorrect MAC address format. 1088 Cannot set 1st codec of Auto Client Conf. 1089 Cannot set 1st packet time of Auto Client Conf. 1090

1120 Cannot set extension’s Selective Call Forward. 1121 Cannot set extension’s Block Anonymous Calls. 1122 Cannot set extension’s Try Peer-t

1154 Cannot set Pickup Group of the analog phone. 1155 Cannot set T.38 Enabled of the analog phone. 1156 Cannot set voicemail status/pin of t

3005 Cannot set DID pattern. 3006 Cannot set DID Stripping. 3007 Cannot add a new trunk. 3008 Cannot set Dynamic Peer. 3009 Cannot set

1.2 Platform Category PC#1 PC#2 PC#1 ETX-1825, ETX-1823 PC#2 ETX-1802, ETX-1801 PC#3 ETX-1800MXD, ETX-1800MX PC#4 ETX-1800 1.3 Installation 2

1. AC Power 100-240 V, 50-60 Hz 2. POTS ports Usually 4 ports per daughter card, numbered from right to the left. The rightmost port at slot 0 is p